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We like it when people ask for references. We've got lots. Our clients don't come and go, they come and stay.
Client Testimonials
Jackson, Key took our chaotic order fullfillment process and completely automated it with an affordable, web-based solution. We have been running on this new system for three years now with no problems. Thanks to this new process, we have been able to free up countless man-hours and provide more organized, timely, and professional service to our customers. I highly recommend the services of Jackson, Key.
-Mark McWilliams, Poston Buick
We were able to take software that we already owned and provide access to our employees 24/7 with very little up front costs and low monthly fees. Having multiple users working on the system at all times, it is important to our customers that we have back up procedures in place for our software. Jackson Key provides this service which can also be used as a selling tool. In the shipping and logistics business, with customers around the world, we get calls at all times of the day and night. Having access to our computer systems at home and where ever we are provides invaluable convenience and customer support.
-Mac Taul, Merchants Transfer Company
We use Jackson Key and Associates for the comfort of knowing that at any time and at any place in the world, regardless if a hurricane was hitting in Mobile, Alabama, we can conduct business as usual with our customized order system and our Web based email system. When the power was out at the office in Downtown Mobile during Katrina, we were able to do business with Jackson Key because our information was readily available due to the power back up.
-Stewart O’Neill, Klumb Lumber Company
Since we began working with Jackson Key in August of 2003 we have been extremely satisfied with the level of service from composing our cargo program to hosting our e-mail system. Having our cargo program housed on their server has greatly limited the amount of downtime and made it more accessible to multiple users. The ability for us to access this software from any PC with internet access has been an extremely huge asset to the overall operation of our business, this coupled with the comfort of knowing that all of the information is being backed-up on a daily basis makes Jackson Key an easy decision for Premier.
-Michael Douglas, Premier Stevedoring
The program that you guys developed for us has been great! It has reduced the time we spend invoicing our clients by 75%. One of the best things it does for us is to help us track customer billing on jobs we invoice on a flat fee basis. We now can quickly and easily run reports that tell us exactly how many hours were spent on each job for any period of time we choose. We have several clients that are on monthly retainers and before we had this program we never knew if we were billing them too much or not enough. Now we have all the information we need to make sure that our clients are getting what they pay for. It has been smooth and easy for 5 years, thanks to Jackson, Key & Associates.
-Chip Graham, JH Graham LLC.
Jackson/Key’s database expertise and ability to understand our strategy of promising and proving Bush Hog’s brand benefit helped us create a Bush Hog web site that is a key component of Bush Hog’s national marketing. Every page promises the Bush Hog brand benefit of durability and reliability and provides quick access to proof Bush Hog deliver it-- ranging from Bush Hog TOUGH Features for every product to operator’s manuals. Jackson/Key has the ability to understand and help execute a strategy as well as deliver technical work and is a valued partner in our marketing consulting business.
-Art Forward, Forward Consulting-Bush Hog’s marketing and consulting firm for more than 25 years
We have been extremely pleased with the service we have received from Jackson Key. Our Email is always up and running without us having to worry at all with upkeep and maintenance. We made the decision to outsource our Pop 3 email hosting to Jackson Key years ago due to the expense and time necessary to constantly manage the Email server. When we later switched to Exchange hosting, we again analyzed the cost of equipment upgrades, maintenance issues, etc. for in-house hosting and compared those to Jackson Key's hosting services. Just as before with Pop 3, we believed Jackson Key was the best alternative to ensure equipment cost and time management savings. Jackson Key has made our Email work flawlessly at a very reasonable cost, and has made Email an afterthought as far as a concern in our business. We highly recommend them and their professional staff.
-Robert S. Frost, C.E.O., Delaney Development, Inc.
As one of the South’s largest and nation’s fastest growing financial service providers, our business depends on reliable, secure and continuous hosting. And when we need support, we don’t want to call India, wait on hold with a mega Bell, or get lost in a maze of automated voice-response prompts. That’s why we use Jackson Key and Associates. We like getting state-of-the art functionality and quality service delivered from our own backyard.
-Parker Payson, Employee Fiduciary
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